Privacy Policy for Creators Connection Co.
Effective Date March 31, 2025
Creators Connection Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you access or use our website, register for events, subscribe to our mailing list, or engage with us through our services.
1. Information We Collect
We may collect the following types of personal information:
- Identifying Information: Name, email address, phone number, billing address, and other contact details.
- Account Information: Username, password, preferences, and form responses.
- Payment Information: Credit card or ACH details processed through third-party providers (we do not store these directly).
- Technical Data: IP address, browser type, device information, pages visited, cookies, referring/exit pages, and timestamps.
- Usage Data: Interactions with emails, purchases, course progress, and survey responses.
- Media: Photos, videos, or testimonials you provide or that we capture at live events with your consent.
2. How We Collect Information
We collect personal information through:
- Website forms (e.g., registration, contact, newsletter signup)
- Purchases of products, retreats, or services
- Participation in challenges, surveys, webinars, or coaching programs
- Automatically via cookies and analytics tools
- Email interactions
3. Why We Collect Your Information
We use your information to:
- Process payments and deliver services
- Communicate with you (email, SMS, platform messaging)
- Manage event logistics
- Send updates and promotional messages
- Improve website functionality and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data.
We may share it with:
- Service providers: (e.g., Kajabi, Stripe, PayPal, Google Analytics, email marketing tools)
- Payment processors for secure transactions
- Legal authorities if required to comply with the law
- All third parties are required to protect your information.
5. Cookies and Tracking Technologies
Our site uses cookies to:
- Remember preferences
- Improve user experience
- Analyze site performance
- Deliver ads or retargeting through platforms like Facebook or Google
You may manage cookies in your browser or use opt-out tools such as:
- Network Advertising Initiative
- Google Analytics Opt-Out
6. Email and SMS Marketing
By opting into our list, you consent to receive emails or SMS messages. You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying “STOP” to SMS
- Visiting our Contact Us page here.
7. How We Store and Protect Your Data
We use secure, encrypted platforms like Kajabi, Stripe, and Google to store your data. Access is restricted to authorized personnel only. We retain data only as long as needed to fulfill its purpose or meet legal obligations.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If we learn we have, we will delete it immediately.
9. Your Rights (U.S. & International)
For California Residents (CCPA):
- Request to access or delete your data
- Request to know what data is collected or shared
10. For EU Residents (GDPR):
- Right to access, correct, delete, or restrict data
- Right to object or withdraw consent
To make a request, please submit it through the form on our Contact Us page here. Our operations are based in the U.S. By using our services, you consent to your data being transferred and processed in the United States.
11. Third-Party Links
We may link to external sites. We are not responsible for their content or privacy practices. Please review their policies before submitting any data.
12. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. You are encouraged to review it regularly.
13. Contact Us
For any questions or privacy-related requests, contact:
Creators Connection Co.
Mail: PO Box 711727 SLC, UT 84171
Online: Contact Us page here.